Repairing The Display Problem in HP dv2000/dv6000 series

by yasir on April 30, 2009

bga_gpu

PROBLEM

Last week when I turned on my laptop HP dv2750, there were multiple screens appearing on the display instead of one screen, and some times the screen even didn’t appear. I reinstalled and updated the nvidia drivers (as it has nvidia 8400GM) assuming something might be wrong with the drivers, but when the notebook restarted the multiple screens appeared right from the time it restarted, i.e. there were six boot screens, instead of one. I logged on to the HP website and updated my bios, but the problem didn’t solve. I ran the system restore, but that was also useless. I searched for the problem on the net and found that there is a die-packaging manufacturing defect in nvidia GPU of G84 and G86 which was officially announced by NVIDIA. These nvidia GPU are in most of dv2000/dv6000 series of HP pavilion laptops

Solution:

My laptop’s warranty expired last and was also not covered by HP Limited Warranty Service Enhancement. I talked to HP, they confirmed it as a hardware malfunctioning of nvidia GPU (Graphics Processing Unit), but refused to repair it free of cost (estimated cost by HP was $300+shipping charges). I being a student couldn’t afford that much. As I was out off options so I decided to get it repaired locally.

The local techinian immediately identified the problem. Actually the problem is in the Ball Grid Array (BGA) of Nvidia GPU. With the passage of time (approximately 1 year), the Ball Grid Array Soldering of the GPU gets damaged due to heating. When it gets damaged, some pins of the GPU loses the contact with the motherboard, and hence displays nothing. The local technician told that there are two methods to repair it

  1. Temporary Repair
  2. Permanent Repair

Temporary Repair

In temporary repair he would air heat the GPU, as a result the soldering balls in BGA would get settled and connections would be re-established, but the problem may show up again in a week or a month.

Permanent Repair

The permanent repair was more risky then the temporary one. There is 80% chance of getting it permanently repaired and 20% chance of permanent damage. I took the risk and finally the problem was resolved. In this repair the GPU was be detached (Desoldered) from the motherboard, and the new balls were  made for BGA and the GPU was again fixed to the motherboard. When the laptop was turned on, the problem was actually resolved. The technician told that he has repaired many dv2000/dv6000 notebooks with the same problem, and none have reported the issue to him again.

BGA

Ball Grid Array are surface mount packages (smd) that uses metal balls and spheres to provide electrical interconnection

bga1

The problem is the same as reported in XBOX 360’s GPU’s  BGA. Another BGA is shown below

rrod_voiding

Note: If you have any queries, post them in the comment section below

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  • possum104
    Check this link. A friend of mine has done this repair on 14 laptops successfully. Basically you cover the main board with foil, exposing only the GPU. Using a pen torch, you run the flame around ONLY the GOU for about 40 seconds. This re-fuses the sloder joints on the GPU. Then place a dab of Heat Sink compound on top of the GPU and place a penny, or a square peice of copper on top. This provides additional heat dissipation to prevent overheating. Your done. There is still a danger that it will be destroyed, but it wasn't working anyway and this is your ONLY chance short of paying someone else to do it.

    http://www.viddler.com/explore/mixcatcom/videos...
  • Wilsongeorge73
    Same problem Im also having , need to form a forum for filing suite in Consumer Court. Those who wish please join.
  • HP Victim :(
    I like to help you in filing case in consumer court, but how much it will cost ??
    I do not want to waste much time and money in courts, but if it is easy then I am ready.
    Also what could be the final result of court ???
  • HP Victim :(
    Also if you know solution den plz lemme know, atleast my laptop will get start
  • HP Victim
    Even i am facing the same issue.... what will be the solution for this and how much it will cost me ?
    I feel cheated by HP... this is the last prod. i purchased from HP.
  • Vijisanforever
    I also have the same problem on my dv2700 laptop, I purchased this laptop in US and I live in India now. Please advise what would be the best solution to fix this issue?
  • Zuhaib_ahmed86
    hye..i am having hp dv2000,and im facing six screens on my desktop..as yasir mentiod above,from starting to cming till desktop....and ive ran out of my warranty...i live in UAE,Dubai,i gaved it to the Hp co. they have said it will cost 1400aed=30,000rs.....any suggestions.. please do contact me and letme kno plzzzzzzzzzzzz...
    zuhaib_ahmed86@yahoo.com
    00971-55-7449014
  • Mo
    This is truly a major issue with hp laptops. And the worst part is that problems start happening immediately after the warranty period is over! hp sucks big time.
  • James
    I fix TX1000, DV2000, DV6000, DV9000, F500, F700 motherboards for $75.00 or less per motherboard.

    http://www.doubleclickittofixit.com
  • Muhammad Shoaib
    lahore ma permanent repair k koi shop ?
  • Drrkspider
    hi...........i have hp dv2672tx with the same problem...........can anyone please help................
  • Enquiries
    I do the permanent repair, I run a company in the UK called cheap to fix and we also provide the service to clients worldwide if they just send us their mainboards. for those in the UK send the entire laptop. this article is great and true.
  • Jamo
    I experienced the same issue with the video chip of the dv2000 but I was able to repair my laptop. Here is what happened. My dv2000 worked great for about 2 years though running extremely hot – I thought that was normal. At the end of the second year I started experiencing system hang ups. The screen would all of a sudden become scrambled and the laptop freezes. That went on for about 3 weeks until it finally busted the OS. I did a windows recover but that didn’t help since the scrambles continued and eventually the laptop wouldn’t even boot up – no display whatsoever. I took it apart and ran the reflow procedure. I accidently baked the MB for about 3 minutes in the oven at 285F following the online recommendations. Don’t do that, it is not necessary. Then I bought a heat gun (low setting = 500F) and used a stack of coins to reflow the chip but it did NOT work. Don’t use coins. In my second attempt I kept the gun approximately 1 inch directly on top of the video chip for 2 minutes. I had applied MG Chemicals Rosin flux and I could see it burning and smoke coming beneath the aluminum foil I had around the chip for protection – an indication reflow was taking place. Don’t be afraid to apply the heat. As long as your gun is set to 260C or 500F you should heat the chip so it can be properly reflowed for about 2 minutes at least. That worked great for me. Then I found out the CPU heat sink had some plastic insulation rather than thermal compound- what are you doing HP??? I cut and removed the plastic so the CPU could make direct contact with the heat sink. I also removed the gum between the heat sink and the video chip – yet another design flaw. I replaced it with a square piece of copper. I applied AS5 and now my temps are 20 degrees C lower (my CPU used to run at 60C). Using my resurrected laptop to write this - hope it helps.
  • aryan malhotra
    Hello I m facing the same problem with my HP dv2762tx laptop.But how can we trust the local technician by giving our whole laptop into his hands.I mean he might damage (not intentionally ) other components while resolving this problem.
    And what was the total price you paid to local technician and its really very hectic to find these technicians.
    Please reply soon.
  • prashanth
    dear aryan im prashanth... im also a regretting owner of dv2762 tx laptop. there is no better way to repair this bloody laptop except changing the whole shit mother board. ive been to consumer forum to lodge a case against hp for selling such substranded laptops. he adviced me to lodge a case with help of few other people suffering with same problem. any co operation from ur side would be appreciated. no matter to worry coz ma dad is a lawyer. lodging a case against hp with a support of 5 to 10 people would be of great help to our people coz he need to answer to the court and replace the laptops or pay back the money to unsatisfied customers. if interested please contact me on 9886988214 or cheinulu.ssl@gmail.com. hoping a rply from u. thank u.
  • nilesh@mumbai
    hi aryan its really difficult to find out right technician,,,,, i m still struggling,
    I wasted 550 rs to hp service center and 1000 rs of heat gun method.
    BTW I m from mumbai and looking for good technician to get repair my laptop.
    if u hav any info plz share with me

    mine is also crap hp2762tx
  • prashanth
    dear nilesh im prashanth... im also a regretting owner of dv2762 tx laptop. there is no better way to repair this bloody laptop except changing the whole shit mother board. ive been to consumer forum to lodge a case against hp for selling such substranded laptops. he adviced me to lodge a case with help of few other people suffering with same problem. any co operation from ur side would be appreciated. no matter to worry coz ma dad is a lawyer. lodging a case against hp with a support of 5 to 10 people would be of great help to our people coz he need to answer to the court and replace the laptops or pay back the money to unsatisfied customers. if interested please contact me on 9886988214 or cheinulu.ssl@gmail.com. hoping a rply from u. thank u.
  • Riaznoorm
    i will join as well
  • nilesh@mumbai
    hi guys ,
    does any one have idea that we can replace the faulty mother board of hp27000 to any other mother board which contain intel ATI GPU on motherboard.

    reply much appreciated
  • Maqbul
    Hi...
    I do have the same problem on laptop HP compaq V3000 Presario. I went to HP service centre in Banglore ,Jayanagar 3 rd Block . They ask to pay for Rs. 15000 but I cannot afford that So I give to local service
    centre and repair by Rs 6000 after Ater using one month again it is comming the same. This is bad experience on my HP laptop. Still it is laying without using if any one can help. Please mail me. I will be very thankful to you.
    maqbulhussain786@gmail.com


    regards
    Maqbul hussain
  • prashanth
    dear maqbul im prashanth... im also a regretting owner of dv2762 tx laptop. there is no better way to repair this bloody laptop except changing the whole shit mother board. ive been to consumer forum to lodge a case against hp for selling such substranded laptops. he adviced me to lodge a case with help of few other people suffering with same problem. any co operation from ur side would be appreciated. no matter to worry coz ma dad is a lawyer. lodging a case against hp with a support of 5 to 10 people would be of great help to our people coz he need to answer to the court and replace the laptops or pay back the money to unsatisfied customers. if interested please contact me on 9886988214 or cheinulu.ssl@gmail.com. hoping a rply from u. thank u.
  • Irfan_fruitwala
    Hi Prashant
    I have same problem with My Hp and i really agreed with your idea to case on Hp about thier product.
    Pls advice what information you required from my side to book the compalint.

    my email address is irfan_fruitwala@yahoo.com
  • jezreel_raiver
    please help for my note book HP 2230s i've trying to install the pirate copy of Windows 7 and i try to install the crack but its not working its the same 30 days only. but in other brand of notebook its work how can i get the best crack? please help me or send me a crack Thanks and God Bless us all.
  • neilfergus
    hello...what if the GPU was licked, broken or damage, can still be repair?
  • Nartus
    YASIR, your HP dv2750 still working?
  • prshntdk
    in india mumbai where is this Permanent Repair possible any idea
  • Bub
    Finally something that actually makes sence!!!! I have a HP dv2637TX model notebook and have a similar problem. I have tried installing the newer drivers and bios to no success and even went as far as dumping the whole thing and reloading vista back on through the recovery program that is on the notebook. I am still having issues. Its nice to finally have an anser to my problem!!!
  • prashanth
    dear bub im prashanth... im also a regretting owner of dv2762 tx laptop. there is no better way to repair this bloody laptop except changing the whole shit mother board. ive been to consumer forum to lodge a case against hp for selling such substranded laptops. he adviced me to lodge a case with help of few other people suffering with same problem. any co operation from ur side would be appreciated. no matter to worry coz ma dad is a lawyer. lodging a case against hp with a support of 5 to 10 people would be of great help to our people coz he need to answer to the court and replace the laptops or pay back the money to unsatisfied customers. if interested please contact me on 9886988214 or cheinulu.ssl@gmail.com. hoping a rply from u. thank u.
  • raaz1980
    I also have the same problem (multiple screens on the display)with the HP laptop- dv 2762 TX . Please give the local technician address if any one know.

    Visakhapatnam.
    Andhra Pradesh.
    India.
  • prashanth
    dear raaz im prashanth... im also a regretting owner of dv2762 tx laptop. there is no better way to repair this bloody laptop except changing the whole shit mother board. ive been to consumer forum to lodge a case against hp for selling such substranded laptops. he adviced me to lodge a case with help of few other people suffering with same problem. any co operation from ur side would be appreciated. no matter to worry coz ma dad is a lawyer. lodging a case against hp with a support of 5 to 10 people would be of great help to our people coz he need to answer to the court and replace the laptops or pay back the money to unsatisfied customers. if interested please contact me on 9886988214 or cheinulu.ssl@gmail.com. hoping a rply from u. thank u.
  • jindalvj
    hi.
    Plz help me. when i turn my laptop on a large beap is sounded and thrs no display at all ...i can hear windows opening up and everything ..but no display ...i bought my laptop in may,07.hp pavillion 6000 series.
    plz reply soon
  • tmax15
    replaced screen on hp G-60 laptop now have vert lines
  • muhammadyousaf
    i live in lahore and i have dv2700 , i play 3d games call of duty modren warfare, when i run the fame my screen goes into mirrors or bees etc. sometimes crash with nvidida nvklm.dll etc. i saw many videos and i once opened my laptop and cleaned it fans etc. my laptop randomly video crash in windows , at post, etc. but mostly in playing 3d games. it will crash within 2 min in a game.. if i surf internet then it dont crash till hours...
  • krunalD
    I live in Australia and i have the same problem
    I own Hp pavilion dv2762tx with nvidia 8400 128 dedicated graphics card.
    , how do i get to islamabad?
    Anyways thanks very much for explaining the problem.
    Salam to all
    Krunal.:)
  • prashanth
    dear krunal im prashanth... im also a regretting owner of dv2762 tx laptop. there is no better way to repair this bloody laptop except changing the whole shit mother board. ive been to consumer forum to lodge a case against hp for selling such substranded laptops. he adviced me to lodge a case with help of few other people suffering with same problem. any co operation from ur side would be appreciated. no matter to worry coz ma dad is a lawyer. lodging a case against hp with a support of 5 to 10 people would be of great help to our people coz he need to answer to the court and replace the laptops or pay back the money to unsatisfied customers. if interested please contact me on 9886988214 or cheinulu.ssl@gmail.com. hoping a rply from u. thank u.
  • vijay
    Hi Yashir, I have something similiar problem, I have HP dv6000 seriese laptop and my display is not appearing, I can see display in external monitor and it's like wothout graphics drivers, I have visited local service center and they said problem with nvidia chip and i have to change whole board. do you think that i should first try with local technician instead replace whole motherboard.

    HP dv6000 sucks money.

    thanks,
  • Hp dv2000
    hi yasir! Thank you for your technician fixed the hp dv2000.so i have a quick question.After reball BGA how can i test motherboard is good before i install everything back. Thanks! triluong
  • Zuhaib_ahmed86
    hye..i am having hp dv2000,and im facing six screens on my desktop..smthng messed without my motherboard..and ive ran out of my warranty...i live in UAE,Dubai,any suggestions..
  • http://www.doubleclickittofixit.com/about.html

    I fix them daily and pricing is competitive.
  • abhinavgupta
    hi my d.v.d writer of dv 2000 is not working wht should i do?
  • possum104
    There is a later, better fix for this. Without removing the chip. They're selling video's of it on ebay, but you can find the solution for free if you search. It involves heating up the GPU with a torch, (while protecting surrounding circuitry with foil) then installing a piece of copper for additional heat-sink value. Piece of cake.
  • HP Victim :(
    can you provide link of the video ?
  • Guest
    That is called reflowing, which he talked about. And that is a temporary fix but usually works for a while...
  • Fabian Huntingford
    This seems like a worldwide problem. I'm in South Africa with the same Problem. Pavillion 6204eu
    only boots up after wrapping the Laptop in a blanket till it overheats, obviously expands the terminals
    on the GPU then turns on.
    HP should
    take responsibility for their faulty products. Its the last time I buy anything HP.
  • Riaznoorm
    Hi same with me, im in sa as well. dv2000 laptop how i hate it now !!!! i called HP about the display issue, they refuse to sort out the issue for free !
    Let me know if you find a good fix for this.

    Thanks Riaz.

    riaznoorm@gmail.com
  • Efraingarcia16
    You are absolutely right. I bought an HP Note Book and lost it because the same problem. The worst was that I bought another one 1260br Pavillion and now I am afraid I am going to have the same problem. Never buy HP products.
  • doha me
    this is more than very helpful... thank you for your concern to all of us who was a victim of this problem.
  • Anthony Wachira
    I was playing a with my hp dv 2000 then it hanged and i tried to reboot it wouldnt , what would be the problem
  • leoxki
    how about on hp 3122 . it has also BSOD problem (balck screen of death )? is it possible that the gpu or bga is damage? How much is the stamated cost when gpu&bga is repaired?
    please help
    thanks;
    leoxki
  • The issue with the DV2000, DV6000, DV9000, and TX1000 laptops happens to be both your fan, video memory, and video card.

    If you update your BIOS that will help with the overheating, and update your video card drivers directly from Nvidia for the GO6150 series.

    If you do not update these files, you will need to have a BGA reflow service to fix your chipsets to restore your wireless and video. What will happen is you will get no video, all blue lights, and the system will cycle on and off every 1 to 2 minutes.

    Check http://www.doubleclickittofixit.com/dvseries.html for tips, fixes, and help.
  • Liam
    james this is liam
    I have a dv2000 re279 model. I have the same problem with no video or sound just blue lights. Any idea what the problem is. H.P say this model doesn't have the same problems as the others mentioned
  • nishanaveen
    how i can remove the VGA chip and REconnet with out damage the motherbord
  • Muneeb
    well
    I think that you should sell in as it is Condition that,s why because it will problem again & again therefore u should sell in as it condition
    if you want to change the BGA chip then u should contact me at(+923158019007)
  • miciotta62
    this problem (BGA form vvidia gpu)is ONLY to the old (1-2 years ago) mother noard or ALL (and new?)?
  • rax
    What about if changing the motherboard... does it solve the problem?
  • Muneeb
    if you will change your mother board then your problem will be complatly reslove but Rember that problem will appear again bkaz dv200 all series have problem of Nvdia the better solution is sell your lapi in as it is condition.
    Bkaz problem will be appear again & again......! if u would like to sell in as it condtion i know to a person that will be purchase it in PAKISTAN.
  • Can you recommend anybody in Karachi who could do this repair? I am facing exactly the same problem in my HP DV6000 limited edition
  • areeb
    Hey Dear Yasir!!

    I've Hp Pav Dv2747tx & I think issue is due to same Nvidia card..
    Can you plz tell how much Mr.Sarwar does charge for sorting out the issue???
    Plz Guide me... I've been very much tense as HP logo does not appear at times even..

    Regards,

    W8ng 4 ur reply
  • muneeb
    Hey dear 1st of all my name is muneeb not yasir
    and 2nd is don,t take your Laptop at xtreme technolgies.
    that man dont have sense.
    for example your laptop have bios problem.
    he will be say that your laptop has diplay problem.
    & he will be say that we charge Rs/=6000 as usually but we will give you discount.
    we will repair your laptop in Rs/=5500 or rs/=5000 or more but
    if you want get repair your laptop take it to umer electronics.
    laptop engineer,s name Farooq who know laptop well.
    my cell number is 03009832423
  • areeb
    Okay Muneeb.. But wots the actual issue?
    Have you sorted out your own??
    I've 2 notebooks of same model & both started doing the same issue.
    Is there some authentic diagnosis related to the issue??

    Please guide.

    Regards,
  • Yea this issue has been identified by HP themself
    http://h10025.www1.hp.com/ewfrf/wc/document?doc...
  • Muneeb
    well what,z your problem?
    let me know know with detial i could guide u better
    my mailing adress is (sky_links@live.co.uk)
    & plz plz plz dont leave your comment here next time just write me a mail.
  • got the same problem with my hp dv2000, but i'm in philippines :(
  • Mike Livington
    wow my hpdv6565 as i bhought it as new, now around 2 years have passed and i got the same problem, 6 small displays when startign the comp up. Im never gonna BUY a HP PRODUCT again, this is scamming.... They promise me a good computer and they know it has a problematic detail in it, scammers...
  • Michael Margolis
    Thanks for the info. What does the repair cost? Where is your technician, maybe I'll send him my dv2000.
  • copanookie
    There is a group in USA. Altera Electronics that repairs these units for 125.00 US plus shipping The phone number is 1-419-930-8951. I was very happy with the repair and low cost
  • gm18radio
    Hi know of any reliable local technician in singapore who can repair my laptop.
  • copanookie
    There is a group in USA. Altera Electronics that repairs these units for 125.00 US plus shipping The phone number is 1-419-930-8951. I was very happy with the repair and low cost
  • Name
    Se på denne
  • Name
    Se på denne
  • hassan
    yasir , i'd like 2 thank u so much 4 that blog.
    it was so helpful for me , i have a pav dv2750ee with the same problem the windows boot and i can hear the sounds of the welcome screen , but the lcd is blank, at first i thought something was wrong in the lcd but i lately knew that the vga made by nvidia in most pavilions have a manufacturing defect. i went to the service center in jeddah and they told me to get a new motherboard fo 1800 sr (450 dollars) . i am so lucky i read your email before getting a new motherboard and i went to an electronic engineer beside my residence , he'll repair my motherboard fo only 200 sr . hope it works fine .
    thanks alot


    hassan el salamouni
  • Martyn
    Hi Hassan - I have the same problem and am in Jeddah. WHere di you get this fixed?
  • Muneeb
    Hi,
    dear Hassan my name is MUNEEB my i have (HP pavilion dv-2000) and when i do turn it on it oes not show the back light i could see the windows turn on but backlight not shows i went to a computer shop to repair it he told me that your I/O chip has burned so therefore we must be change it ,s cost is RS/=5000 and we are not sure when we will b change it

    but when i do read yasir,s comment i do contact with Extreme technologies.
    they said we will b charge Rs/5000 an within 3 months waranty
    now i am thinking about to go on their shop
  • Luiz
    Hi, I realy felt happy when I saw this blog saying that is possible to recover this nvidia issue. I live in Brazil and HP Brazil said that they don't support any hardware problem. Also, I contact hp USA and they said that they will not solution this because it's out of warranty. I would change my motherboard set, but it would cost me at about 1000 dólars, including taxes and whatever.
    So, I really beg Yasir, if you could teach us ( stupids that bought hp products and were fucked from them) how to do this desoldering. If you tell the equipments used, the methology applied and some pictures of how to reconect the graphics processor, you would do a favor not only to me, but to a whole country that are facing major problems than only this display problem - lack of support and desire of the company to help their consumers. My hp product is a dv2740 se and it is out of their recall program. Reading informations at others blogs, they said that hp dind't put some model to the recall program because they sold a lot of this equipment, in which they would probably face a big loss in their budget.
  • yasir
    Luiz, thank you for the appreciation. actually i didn't repair the nvidia gpu myself. a technician expert in this field did it. his contact details r given in the above comments. may be he can help you out.
  • muneeeb
    Dear yasir coul you please let me know that how can i re-pair my dv2000 or do it your-self i will pay u......
    i m from Gujar khan
  • yasir
    you can heat it in the casing , but ensure that you don't heat other ic's except for nvidia GPU
  • shayd
    yasir just a quick question do i have to strip the motherboard completly out of the case
    or can i just heat the gpu with a heat gun for few minutes for a temp fix ?
  • Ryan
    I had the same problem with the HP DV5, power would go in, but i could get no response at all,the only light on would be where the power cord goes in.I tried the suggestion from above with the battery removal and holding down the power button for 30-60 seconds,reconnecting & then re-booting and lo-&behold we have ignition.Does anyone know what this problem is and what is causing it? I really thought the lappy was stuffed.
  • Rodrigo
    Ok, I have a dv2637tx witht the same issue. After I have read the comments here, I have turned my laptop on and made it get very hot... sudely it started to work. I am pressuming it would be the temporary fix. Once I could launch windows, I have disabled Nividia forcig windows to run on standard mode (which it would not use the video memory and mempry from board I presume), this way apparently makes the laptop less hot. No sure if whatever I did is the reason why I got my laptop wotking fine so far, I am not a IT expert, but I hope it helps in something.
    Cheers
  • yasir
    I understand the frustration as a student, david, I have given the technician information in the 5th comment above.
    I also found another solution from some other forum which states

    "I had the same problem with my HP DV6599. On power on the screen would stay black, no POST, nothing at all on the display. The HDD would spin up but the HDD indicator would not come on and would not boot. The DVD drive would spin up and attempt to read a disc if one was in the tray but still would not boot. I found an answer on another forum. Unplug the power, remove the battery and then hold the power button for 30 to 60 seconds. Then reattach the power and attempt a boot. It worked for me! Just shutdown, put the battery back in you're good to go. Worked for me so definitely worth a try."

    This trick has worked for lots of people. Hope it works for you.
  • david
    yasir please help me. I'm barely a 16 year old with one of those hp2000 recalls.
    And i am also a student with lots of work to do on my laptop. What do u suggest?
    I don't think i can really afford any technician. Maybe info about ur technician might help.
    But i am really scared to really go spend money anywhere.

    Thanks,
    David
  • yasir
    Your Welcome
  • Ramesh
    Thanks Yasir for the Technician information.
  • yasir
    I got it repaired from Extreme Technology, Blue Area, Islamabad, Pakistan.

    Technician was

    Muhammad Sarwar
    +92-51-5386871
    +92-301-5603221
    Email: info@extreme.pk
    web: www.extreme.pk
  • Ramesh
    Hi Yasir,

    Thanks a lot for your information. I also have HP Pavilion 2700 CTO and facing the same issue. Can you please let me know the technician contact details and how much he charged for repairing this problem?

    Thanks,
    Ramesh
  • yasir
    Heating through soldering gun will be useless as heating will not be uniform and it will only heat the surface of IC and not BGA. The purpose of heating is to get the heat to the balls of Ball Grid Array (BGA) which is possible through the use of heat gun.

    I didn't detach the IC myself. It was the technician who detached it. He told that there is some kind of special glue around the IC. Even at high temperature the glue is so strong that the IC does not come out easily. He actually cut that glue with a pin and then heated the IC so that the balls in BGA melt and IC comes out. also there is a chance that the tracks on the motherboard might break while detaching the IC , rendering permanent damage to the motherboard.
  • Ishwar
    ok. I have the same problum in Hp SV2610TX model but i don't have heating gun, can i try it thru soldering iron, but how can i detached that green IC, can i make dry with the help of soldering iron.
  • Strider
    khud to kar letay!
    congrats
  • Muneeb
    Hi dear
    mere dv2000 main backlight nai aa..rahi H.T theek hai plz koi bataoo kiaa karoo?
  • qaiserjaved
    slam h r u
    sir u can come to us we have permanent solution with 90 days money back warranty.

    EXTREME TECHNOLOGY
    BLUE AREA ISLAMABAD
    03025277770
    0512273398
  • muneeeb
    Hi,
    Dear yeh EXTREME technologies walay mere bhai farooq say laptop problem solve karwaty thay...........
    farooq bhai zindabaad..........!
    he aur bhai jaan main jis problem ka zokar kia hai uss ka (H.T) ka fualt hai bga ka nai extrme waloo ko koi b laptop doo gey tuu yahi kahein gey k parmnet solution ya pir temp solution even k battery ka fualt ho tab b jaisa k main na zikar kia kia thaa k mere laptop main (H.T) ka fualt hai aur reply ayaa k ap ka bga ka fualt hai
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